Card 1
Question
Welche Practice ist für die Bereitstellung von Komponenten in Live-Umgebungen verantwortlich?
A. Change Enablement
B. Release Management
C. IT Asset Management
D. Deployment Management
Answer
D. Deployment Management
ITIL 4 Musterprüfung
2019
- Subject
- Economy / Business administration
- Language of creation
- German
2 flashcards
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Card 2
Question
Welche Practice umfasst die Klassifizierung und Verantwortung für Fragen und Requests von Anwendern?
A. Service Desk
B. Incident Management
C. Change Enablement
D. Service Level Management
Answer
A. Service Desk
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