A workplace designed for visual control and communication.
Card 262
Question
What is the voices of the process?
Answer
Understanding processes to meet customer requirements by listening to frontline workers.
Card 263
Question
What is throughput?
Answer
The rate at which the system generates money through sales.
Card 264
Question
What is transport waste?
Answer
Unnecessary movement of materials, one of the eight wastes.
Card 265
Question
What is used to look at the main causes and sub-causes leading to an effect?
Answer
Fishbone Diagram
Card 266
Question
What is value analysis?
Answer
Analyzing the value stream to identify value-added and non-value-added activities.
Card 267
Question
What is value stream mapping?
Answer
A tool to visualize current and future state value stream flows.
Card 268
Question
What is VOB in the Measure phase?
Answer
Voice of the Business - Feedback from senior leaders on what is critical to quality.
Card 269
Question
What is voice of the customer?
Answer
Understanding and incorporating customer needs into product design and business processes.
Card 270
Question
What is waste?
Answer
Any activity that consumes resources and produces no added value to the product or service a customer receives (muda).
Card 271
Question
What is work in process?
Answer
Items between machines or equipment waiting to be processed (WIP).
Card 272
Question
What is working sequence?
Answer
One of the three elements of standard work refers to the sequence of operations in a single process that leads a worker to produce quality goods in an efficient way.
Card 273
Question
What represents the differences between observed values and the corresponding values predicted by your equation?
Process mapping, quality function deployment, value stream mapping, Pareto charts, control charts, histogram.
Card 278
Question
What type of analysis confirms cause and effect relationships?
Answer
DOE (Design of Experiments).
Card 279
Question
When changes are made to a factor's settings that result in a change to the response, it is known as which of the following?
Answer
Effect
Card 280
Question
When defining variation in a process, which of the below is the best description?
Answer
How tightly all the various outcomes are clustered around the average.
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