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ITIL 4 - Foundation
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ITIL 4 - Foundation - Übungsfragen - Bernd Wernersbach
https://linkedin.com/in/bernd-wernersbach-1b483511b ••• https://www.xing.com/profile/Bernd_Wernersbach3
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Question:
Welches ITIL-Konzept beschreibt Governance?
Answer:
Die sieben Grundprinzipien
Die Service-Wertschöpfungskette
Die vier Dimensionen des Service Management
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Number of cards:
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