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AssertiveAttitudeInSales


Getting a "yes" from prospects: what to say and how to say it assertively


Multiple choice cards
Normal cards
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Category
Language
From

Tell me who/when/where/what 

(assertive)

VS

I was wondering (hoping) if..

Sagen Sie mir bitte wen/wann/was

I'll be visiting a client not far from your office on Monday. I can pick you up for lunch. 

(Assertive)

What's the best time for you?

I besuche einen Kunden in der Nahe von ihrem Büro am Montag. Ich kann Sie fur Mittagessen abholen. 

I am busy bringing on new clients, but I have a slot available at 10:00

(assertive)

VS

I have the whole day open.

Ich bin mit Kunden beschäftigt aber Ich habe ein Zeitfenster zur Verfügung um 10:00

The reason I am calling is... 

(assertive)

VS 

I am just checking in..

Der Grund warum Ich anrufe,,,

Why don't we go ahead and get the first delivery set for next Monday?

(Assertive)

VS

How does that sound?

Warum machen wir es nicht weiter und veranlassen die erste Lieferung am nächste Montag?

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