Documentation

Importing Users from Excel

Create multiple users with the Excel template and check the results for each line.

The screenshots and example illustrations show the German interface; the instructions and captions follow your selected language.

Complete the template and import it

Download the example Excel file in the user management.
Replace the sample data with your users. Keep the columns First Name, Last Name, Email, Role, Active, and Language. The study group is optional; in addition, a column “Username” is supported.
Use the values provided in the template, for example “Lernender” or “Admin”, “ja” for active and “de” for language. For the study group, enter the name of an existing group.
Open the Excel import and select your .xlsxfile. The limit is 500 users and 5 MB. Selecting the file starts the import.

Example of Excel template: one line per user with name, email address, role, active, language and optional study group. Simplified example view.

Control results per line

After importing, you will see successful entries, warnings and errors. Download the result report to track individual lines and their messages.

Successful: The user was created; if necessary, the study group was assigned.
Warning: The user can already be created, although, for example, the group assignment was not possible. A study group is assigned only with a unique name.
Error: Check the specific message, for example about invalid data, an already used e-mail address or missing user space.

Do not import the entire file again. First check the results and correct targeted failed lines; missing group assignments can be added to the existing user.

Managing users of your organization

User management is available for registered tenant administrators.

Go to user management